Unlike larger businesses, most of us are solo entrepreneurs. Which means, we wear many hats throughout the day. Some of us outsource a chunk of that work so we can concentrate on the things we are good at and that is very smart indeed. Trouble is, no matter how large or small your company is, we all have limited budgets or at times, limited people who can work on an issue for us. In order to get things moving we can either hold till those resources are available or attempt to move it along by finding solutions ourselves.
If you do not have a technical person to call upon or have very limited resources to hire help, here’s what you can do.
- Search the support forum. Many software paid or free, have user community forums where you can get help from. In some communities, help can come faster than the official support because of a strong and loyal user base.
- Copy and paste the error verbatim into Google or your favorite search engine. That’s how I find my solutions (and learned new things).
- Look it up on Youtube. Youtube is not just for laughs. There’s a ton of how to material there and this is a great option for those who learn better by visual walk throughs. While you are there, swing by the TechBasedMarketing channel for quick and easy how-to’s to common web tech questions.
- Ask your followers. You’ll be surprised how many smart people are among your social network and customers.
- Ask in relevant forums. Some entrepreneur forums have special sections for tech questions and help.
- Bring your questions and issues to our live helpdesk. Every Thursday night at 9 PM U.S. Eastern time, I hold a helpdesk ‘open house’ where we take questions and help people through Internet business tech issues. Follow me on Twitter or Facebook Page to receive instructions how to join me.
photo credit: fRandi-Shooters
