Personalize Brand Tweets to Improve Customer Relations

Personalize Brand Tweets to Improve Customer Relations

Twitter can be a valuable way to reach your customers but it’s important that the engagement isn’t one sided. Customers appreciate seeing their names in tweets as well a signature from someone on your team. It adds a friendly, personal touch to your conversation which will likely result in happier customers who will be more likely to recommend your business to others.

Check out this article to learn how you can build and improve your customer service relationships on Twitter.

Comments

  1. Infographic was cool, but my only suggestion would be using a larger font.
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