Happy 4th of July!

American Flag

Happy 4th to everyone! Hope you’re enjoying time spent with family and friends on this holiday. For fun, here’s a great apple pie recipe for your dinner today, who doesn’t love a good slice of apple pie with icecream?

Grand Ole American Pie

Ingredients:

1/3 cup butter, melted
1 teaspoon cinnamon
1 pound Golden Delicious apples, cored, cut into 1/2 inch slices (6 cups)
1 pound Granny Smith apples, cored, cut into 1/2 inch slices (6 cups)
1 (15 ounce 2 crust) package refrigerator piecrust
1/2 cup packed brown sugar
2 tablespoons all purpose flour
1 egg, lightly beaten
1 tablespoon water
1 (12 ounce) jar caramel ice cream topping

Instructions:

Combine butter and cinnamon together in a large mixing bowl. Add both types of apples and toss to coat. Line two large baking pans with aluminum foil. Heat oven to 475 degrees. Roast apples one pan at a time for 5 minutes turning once while roasting. The apples should just start to brown around the edges. Allow the apples to cool right in the pans. Reduce oven heat to 375. Bring piecrust dough to room temperature. Place one crust in the bottom of a 9 inch pie plate. In a mixing bowl combine the brown sugar, flour and salt. Place the roasted apples, both pans juice included into the bowl with the brown sugar mixture. Coat the apples well. Place the apples in the pie plate. Flour a flat surface and roll the second dough out to a 14 inch circle. Cut 4 slits in the dough. Place the dough over the top of the apples. Cut dough to 1/2 inch beyond plate. Crimp edges. Place the lightly beaten egg in a bowl. Add the water and mix together. Brush the top of the pie with the egg mixture. Place aluminum foil around the edge of the pie to keep the crust from browning too much and becoming hard. Bake 30 minutes. Remove the aluminum foil from the edges and bake 35 minutes longer. The top should be a golden brown and the filling bubbly. Drizzle with the caramel topping as soon as you take the pie from the oven. Cool.

People – ya gotta love ‘em!

If your brand is your reputation (and it is), then it’s important to keep it on track. Everything that you do and say will reflect on that brand. How you say it is one of the toughest tasks when trying to keep your brand image compelling over all media.

I regularly drop into blogs and business consultant’s websites to check out some tip or suggestion that I may find of use. I can’t tell you how many times, I’m confronted with a brand image that absolutely contradicts the message they’re sending. As consultants, they are by nature a people business. Their job is to help people with problems and situations in their area of expertise. What sort of message are they sending if their sites and blogs are totally void of humanity. Not a single shot of a person. I want any consultant I hire to like people.

Businesses in the manufacturing sector are also guilty of this error. Lots of shots of real estate but nothing of people actually working the shop floor. One , that made me chuckle said that it was “their people that made the difference”. Guess what was missing in their literature?

The restaurant and hotel industry are great for this – lots of shots of expansive dining rooms, luxurious guest rooms and health clubs with no “body” in any one of them. As people, we all love to look at other people. We are a social species by nature. How you position people emotes a certain attitude. Diversity among the people we use, sends a powerful message. We go where the people are. Have you ever noticed that people are more apt to check out a new restaurant or store if there are people there when they get there. Nothing is more alluring than a parking lot full of cars at a store opening. There is nothing inspiring about a health club with no sweating bodies in sight. Humanity inspires us.

In the use of people shots, one simple tip in setting up the shot is an old design rule. Never have the model looking outside of your frame. It sends the eye away from your message. They should be looking in – our eyes follow their eyes. One that I employ is cropping. In a head and shoulders shot, cropping off the top of the head sends the readers eyes downward into the eyes of the model. When ever I use pictures of people I am always careful when choosing their use. I want the message to be consistent across the board and their use must compliment my brand. Even my own picture sends messages. One shot I particularly like is to a peer of mine – not friendly enough. “You are much friendlier than that picture suggests”‘ she often tells me. When we got together, she shot one that was more appropriate in her mind. It is the one most often seen of me out there.

Use people (images) to your advantage. Have them in your corporate colors. Be sure that they are of the correct demographic. Don’t have a genX ‘er in your materials if they are not your target audience. The wrong shot can alienate as powerfully as the perfect shot. Overall, remember that when choosing people shots for your brand, they must conform to your brand message. Don’t sacrifice this important point on the alter of creativity. Your brand communicates a specific message to its audience who are willing receptacles.

Say Cheese!

Put Your Wrench On The Branding Team

So you’ve decided to to start taking a serious look at your corporate brand and you are left with the task of assembling your branding team. Your branding team is a group of individuals pulled from your brand’s stakeholders. They would be gleamed from the three essential groups: employees, suppliers and customers.

One of the issues you will have at the end of your branding process is buy-in among employees. Stand back and take a visual on your employee group. Most are your garden-variety employee, but a few, while good workers are out-spoken and quick to judge. Other employees look to them for direction. They typically see initiatives coming down from the corner office as “just more work”. They do their best to put a negative spin on the initiatives and are a drag to getting things done. We call these folks, “wrenches” because they throw a monkey wrench into everything you do.

The trick is to include the Wrenches in the branding process. The theory is simple and basic – you want the wrenches to become advocates for the brand initiatives. If they are part of the solution, then they will use their energies to push it through to the employees stakeholders. Just imagine how empowered they will feel being included in the high-level branding sessions with the leaders of the company in attendance – actually wanting their valuable input.

Now, when the brand process is complete and ready to roll roll out to the employees, you have their key mouthpiece on your team. That monkey wrench is now a brand hero – everybody wins.

5 Tips To Branding A Powerful Presence

ConsistencyConsistency

If there is one thing that many small businesses love to mess with, it is their brand image. Perhaps it is their chance to get creative, in an otherwise numbers oriented existence. It is also the one area that gets the greatest abuse in regard to the “holy Grail” of brand – CONSISTENCY. One area I’d like to address is your web presence.

Does your website reflect your brand accurately? Let’s take a look at 5 cyber-consistency challenges:

ONE: Over-all brand image of your website.

If I met you at a networking event and you passed your card on to me – when I got back to my office and went directly to your website – would I see something familiar when the opening page appears?
Your business card is my initial exposure to your brand image. I begins my journey down Brand You. If upon opening your web page, I am faced with an entirely different esthetic, then you are doing your company/brand a HUGE disservice. Your visitor now has to adjust their interpretation of your brand from another perspective. Ideally, you want their brand experience to reinforced from their initial exposure to Brand You. Don’t get tempted with the urge to get overly creative if it means moving away from what was already established on your business cards.

TWO: If your brand is information oriented, your website should reflect this.

Let’s say Brand You, has established itself as an expert, then your site should be focused on delivering information on your category. It should give the visitor the distinct impression that Brand You is indeed that expert. It should show that you are there to help them. Outside of the web, your collateral material should also portray this.

THREE: Your promise should be the same on AND off-line.

Whether your customer meets you at an event or on-line they should hear only ONE brand promise. The power of consistency goes a long way to getting the trust of a potential customer when the promise they hear is repeated at every point of contact. Also be sure that the promise is acted on, not just a hollow statement.

FOUR: There is more to a domain name than you think.

Your URL. Is it specific to your brand. Ideally it is the same name as your brand name. So if your company is called – The Acme Company then ideally the URL would be The AcmeCompany.com. If that isn’t available don’t be tempted with acronyms like TAC.com, while representational, it does nothing to make them think of Acme. If I called your office, you now answer the telephone with. “good morning Acme”, not good morning TAC. A good alternative would be something descriptive of Acme. Maybe something like, “TheAcmeAdvantage.com”. Now we’re thinking something positive about Acme.

FIVE: Is your website presence passive or pro-active?

Determine how your website can be an asset to your brand. If it is strictly informational, then it is a passive tool. Get the information out and make it easy for the customer to contact you. If it is to be pro-active, then you want your customer to stay around your site longer. Give them tools and information that they can use. Become a valuable resource for them. Which ever of the two strategies you follow, be sure that it is in sync with your brand.

CONSISTENCY – there is no more powerful word regarding your brand experience. With it, each element builds on the next. It leaves confusion in the dust. Without it, it is a harder, more expensive route to take. Never compromise. Take a hard look at your brand as it exists right now. Are there any loose ends that could use a tweak or two to assure that everything you do is consistent?

How to Crack the Opportunity Puzzle?

I’ve recently had the pleasure of helping a small business develop their positioning strategy and launch materials. The company, Paywiz, is a Toronto based firm specializing in Canadian payroll services. It is inspiring to meet entrepreneurs who see this economy as an opportunity rather than a hinderance. It is clear to me that Paywiz, in developing their brand strategy paid close attention to strong, positive brand values. They recognized the opportunity that the competition presented in the payroll category.

Namely complete service in everything related to payroll in Canada. Paywiz management, having many years of experience inside the payroll industry saw this opportunity and decided to claim it as their own.

Their brand positioning strategy- PAYWIZ: the ONLY payroll solution to deliver everything.

Clear and right to the point. Due to the fact that Paywiz is a young progressive company they have snatched up the determination to deliver services that the older players simply ignore in delivering traditional payroll services. Utilizing technology and good old fashion spunk, Payroll aims to quickly build a customer base by delivering everything – resulting in a confidence that allows small business owners the freedom to work more effectively at their core competencies rather than spending valuable time tying-up loose ends traditional payroll models leave wanting.

Paywiz’s positioning strategy has invigorated management. The logo is simple, but the message is clear – all encompassing – EVERYTHING. The overall image is clean, simple and accessible. The CEO of Paywiz, Peter Marossis, is authoring a corporate blog called,Everything Payroll Blog. Here visitors can have direct access to the leadership of the company and pick up valuable information that has an impact on “everything payroll”. ( The launch article will be up in a about a week.) As you may be able to determine at this point, ( if you checked out the links) Paywiz’s action word is “EVERYTHING”.

When the North American business community is cringing with each daily news report, there are those of us who see the opportunities a slowing economy presents. It represents the old – every dark cloud has a silver lining story. Myself, I have never been busier. This economy has presented opportunities for my services because companies who want a stronger positioning strategy that truly differentiates them, are turning to branding consultants to help them in finding a better strategy. Traditional marketing with catchy slogans and low pricing have gotten them flat results. More times than not, they are blending in with the regular deluge of desperate small businesses trying to pry dollars from an already thin customer wallet with a quick commodity fix.

Take one step back and look at how you are delivering your services – your silver lining exists. One more example emerged even last evening at a restaurant. I bumped into an acquaintance who is in retail and he lamented that his market has been pummeled by the economy and he didn’t believe he’d be here in another few years. I got the conversation going toward toward his expertise. He mentioned that many suppliers and industry people contact him regularly for his advice on topics.

Now a simple question emerged: “Couldn’t you start charging a consulting fee for that same advice, and aggressively go after it?” He just stopped – looked at me and calmly said – “man Ed, there’s an opportunity there.” – EXACTLY!. Don’t dwell on the negative.

If you refuse to look for the opportunities, you can join the thousands of businesses who moan on about the economy, or you can lead the way to your success. All of us – in the running of our businesses, give away services that we could be charging for. For all the doom and gloom, the vast majority among us are still employed and consuming. The simple truth is that they, like you, only want to deal with the smart companies. Surround yourself with smart thinking, positive influences. Negative thinking will only deliver a negative result.

Follow the example of companies like PAYWIZ who saw holes in the competitive strategy, and boldly filled it themselves.

AS ONE IDEA FLOUNDERS, ANOTHER IS BORN.

The Money’s In The Difference!

Ed Roach

In my line of work you get to have a lot of fun working with companies. They come my way sort of lost. Many have achieved impressive success but feel that they can do better and feel that something is missing. While others are absolute start-ups and want to hit the ground running. What is typical in almost every case is the fact that they never considered positioning themselves from a point of differentiation. They all want to go to market with a laundry list of services and shout out that they do everything. Since this is what ‘most’ businesses do, it hardly appears wrong at first glance. But what is also noteworthy is the fact that this type of approach garners no emotion but a resignation to market. Marketing is seen as a necessary evil. They focus on catchy graphics, a visual hook. But, that will not really sell anything – it is simply eye candy. It is your position that counts – what compelling offer intrigues the reader to give you a few moments of their time to indulge you.

Many times eye candy is simply forgetable. How many ads have you seen where you remember the sweet spot but can not for the life of you, remember the pitch and certainly not the company. Not a great way to start off a brand relationship. Offering everything or God forbid copying the leader in your category just tosses your brand into a sea of sameness. You are awash in mediocrity.

Now – take a positioning strategy based on differentiation and watch your stake holders get excited by what they are shouting. When we develop this position they (the customer) are so pumped they can hardly wait to launch this new approach. WHY? – because they now have something to say. The message comes from they’re very core. It is a difference that makes sense, and one that they can build a relationship on. It is something the competition has failed to recognize and it becomes a lightening rod. Marketing is now exciting and they are invigorated.

Taking the effort to discover your difference, will rejuvenate your brand and this will generate income and inject excitement into your brand.

Join Me In Vancouver, BC (Where I Live!)

It’s not often I get a chance to get out and get to seminars. With 3 kids, a cat, and a husband this Small Business Mom is working hard getting kids to and from school along with all of my business responsibilities. But I have got to take the opportunity when it hits my own hometown!

I’ve been to many Small Business Meetings at the different malls that I had stores in and I can tell you that they were all quite boring. Give me ideas, strategies, and things I can use NOW to develop my business. Not a marketing manager talking quietly all about the mall of the hour and all of it’s greatness.

That’s why when I saw that the Speed Money Seminar is coming here to Vancouver, I just knew that I would have to attend. It’s an opportunity for me to get together again with fellow internet business owners AND an exciting format to unwind, sit, and see what I can apply to my own business.

Here’s a recent picture of my last get together with fellow business owners Diana Walker & Alice Seba. We had a lovely lunch at Earls about 2 weeks ago.

Earls

I also love the networking and getting to know others who are running an online business. I met Armand Morin in Atlanta Georgia a couple of years ago at another seminar which was fun. When I spoke with Armand he had some great ideas for me that were painfully obvious to me of things that I’ve tossed around and never acted on up to that point.

Here’s who will be speaking:

Speakers

So I’m looking forward to seeing Armand again along with the other speakers, and my good friends Alice & Diana. I’ll also be at the VIP Dinner on Friday night along with Diana, I know Alice said she can’t make it.

So won’t you come and join us?

Speed Money Seminar

DATE: The seminar will be held on May 8th – 10th, 2008 in Vancouver, BC Canada.

It will be an information packed 3 days full of solid advice on taking you from ideas to income in just the 3 days.

I know I know, it says “Speed Money Seminar” almost sounds like “get rich quick” But with the line up of speakers I know it will be proven strategies that work.

I’m also looking forward to meeting Dr. Andrew Jones because he’s from one of the best places on earth, Nelson, BC. And it’s really neat to see someone close by doing exceptionally well on the internet.

Side Note:
Before I started my retail business, I worked for PCA International and I used to travel to Nelson and stay at the old Hotel there. It is one of the most beautiful places ever!

Anyhow, I’m really looking forward to my time at the Seminar, it gives me time away from the computer and brings forth great ideas I can implement to my business right away.

Now a nice surprise for you!

If you want to join me at the seminar you can do so by purchasing with your coupon code and get 50% off the ticket price.

COUPON: All you have to do is email me at smallbusinessbranding @ gmail.com and I’ll send you back your code right away so you can claim the 50% off.

SIGN UP: You can sign up and join us at the seminar here.

I look forward to joining up once again with my online business friends, and hope to see you there as well.