Local businesses are sometimes hesitant to get involved with SEO.  This may be because they have found success with the marketing that they are used to and are comfortable with- like local advertising, direct mail, promotions, etc. but more often than not it’s because they have limited resources and aren’t willing to take on the additional investment.  However, this means that local businesses are really missing out on a huge opportunity to generate more sales and leads since a large percentage of online searches are for products or services that can be found at the local level.  It really doesn’t…

Frankly – your greater than that! In my Brand Consulting side of things, “Our people make the difference” is the by far the most common answer to my question – “Exactly what is it that makes you different from your competition?” Let’s be honest every company’s employee pool has talent and they do a great job making their products great. You have to dig deeper and pull out something more compelling that makes you the leader. You’ve got to be the first to market with this powerful position and you have to deliver it is such a way that your…

A business email is a formal correspondence between company officials, sent via the Internet. It has taken the place of traditional business letters that are often hand delivered or sent via special mail because most of the time, matters discussed are of immediate concern. With the email or online fax, message is transmitted in a matter seconds, thus issues and concerns are immediately resolved. Just like a business letter, the style and tone of an email largely depends on the relationship between the officials concerned. One of the advantages of email is the convenience of sending as many messages as…

Use traditional 3.5″ X 2″ business cards to promote new services, products, specials or whatever is new at your business. They would still have your contact information. Use them to drive business to your website or location. Treat them as promo cards with a personal circulation. A clever new way to celebrate your brand. When you go to a networking event in your community, you can take the opportunity to NOT hand out your traditional card but instead, hand out your “what’s new card.” One great result is that it initiates conversation on your “news.” It’s a simple idea, but…

Or can we? In helping companies to position themselves, half of the challenge is inspiring them and the other half is encouraging them to embrace what may seem at first to be impossible. Much of what I do is listen to how your company works. What is it that your customers love about you? What would they miss if you were to disappear over night? I have to get into how you think. If you are an owner – the visionary of the company, your dynamic plays a large role in your brand. Your decisions have affected for a large…

I came across an interesting article today that smacks the face of good branding. It speaks to authenticity. Colby Sambrotto, the founder of ‘for sale by owner’ recently sold his home through a real estate owner. He even paid full commission. What does that say about his authenticity? The negative press will certainly hurt the DIY market. Read the story here. Are you and your brand on the same page? Do you manufacture parts for GM but drive a Chrysler? You can’t have it both ways. We are all guided by our perceptions. I’ve met people who sold sales training…

Your brand image is the face of your brand. It is the first thing your target audience sees when first introduced to you. What do you suppose goes through their mind when they see your brand image? Are the colors and imagery resonating by correctly representing your brand values and personality? How about consistency, are you showing one message? At the first introduction everything is riding on your brand image. If a business’s image is amateur, then they are doing immediate damage to sales goals. Their efforts to save money and get an image on the cheap, only shows their…

An interesting brand strategy to me has always been putting the owner’s persona front and center. Make them the face and voice of the brand. Everything we read today speaks to the relationships we build with customers. Make ’em smile when they see you coming. Volunteering for local charities. Networking. A good number of small business professionals I come into contact with invest a lot of face-time in their markets. These efforts make their names synonymous with their brands. In the greater world, think of Richard Branson, Steve Jobs and Bill Gates. As you read each name, no one had…

Where does one start to build a brand? Do you just let nature dictate, or should you plant your own seeds and nurture it along? My answer has to be the latter. As I see brand as essentially your reputation, I often tell start-ups to determine what they’d like their brand to stand for and then to work to that end. I think that that’s a little easier than to trip along unengaged with who you are and what you stand for. I also think that you should differentiate your brand from the get-go. If you use differentiation as a…

Is your brand continually evolving? Are you always watching for tools and education to put more opportunity in your cross-hairs? Just last year I fine-tuned my website. I really thought the look and functionality was exactly what my brand reflected. In the year or more since that re-do I recognized that to update or improve the sight I really should have not completed it in html (which I did myself). I am now in a major re-do porting the site to a Wordpress platform. This is beyond me so I had to engage the services of a professional in this…