How To Stop Selling and Start Educating.

I’ve just completed a workshop teaching branding to graphic design firms from Canada and the United States. As part of that training, confidence in selling is a crucial element in delivering branding 10587534_sto their customers. On the surface it would appear that selling is a crucial first step. “Selling” is a difficult skill for many of us – myself included. It’s something I work at tirelessly. Defining my brand and working at it is one part of my overall branding strategy. To me selling is a bit of a misnomer. I don’t so much sell, as participate in a conversation. This conversation involves engaging the potential customer is a discussion about their brand challenges and understanding just what it is that hinders it.

Sometimes the barriers are self-generated. These are things such as culture or negative past histories. We all know people who get in the way of themselves simply because they don’t believe they have what it takes to deliver on a desire. That lack of confidence holds them back. Other barriers are market driven like bad economies, dying industries etc.

I recommend to businesses they should immediately change the conversation and watch opportunities present themselves. Customers cringe at the thought of someone selling something to them. Whereas they embrace conversations that help them. They also enjoy talking about themselves. I often enter into conversations where i am providing entry level branding advice on the spot. This is a great opportunity for me to show how fast I am on my feet, and how confident I am in what I do by my willingness to share. It’s no different than when in a networking situation – the wisdom is that you give before you get.

Challenge your comfort zones. Drive yourself to succeed. Don’t let the words “it’ll never work” or the “time just isn’t right” ever pass your lips. I believe confidence comes from challenging yourself and believing that customers really do find you a source of value. An expert lies within all of us. Don’t trap yourself by assuming you know how others think of you. Sometimes that blank stare isn’t that they can’t believe how stupid you are but it is more, they are pondering the brilliant thing you just exposed them to, and they’re wondering how they can use that nugget to their advantage. I experienced that last thought more times than I can image when speaking to groups of people at a speaking event or in a sales meeting. Lack of confidence makes you think the worst. But when you believe in what you’re saying, those blanks stares are gold mines to opportunities.

It makes me smile to realize that the quietest person in the room is actually your biggest advocate. The word ASSUME feeds on a lack of confidence and is the biggest killer of opportunity. When you assume the worst – worst is what you get. It’s not a hard concept to understand. Because I am aware that I have a difficult timing reading people, I have learned not to assume what lies before me. I often watch that person closer and give them time to react to what I’m saying and I’m often rewarded. All of this within the confines of a conversation on branding. I don’t think you can sell branding as much as you can build a hunger for more knowledge. Satisfying that hunger is something even the most shy can deliver. Imparting knowledge is enjoyable and the thanks awarded following such an exchange doesn’t feel disingenuous or contrived.

Trust in your experience. There lies the root of your confidence, and with that powerful conversations await you!

Online Advertising How To Crash Course

To grow, every business needs new leads and new customers. Without a steady incoming flow of new customers, you would hit a plateau and eventually decline. There are different ways of achieving that but the quickest is to advertise. Doing it online means you get results faster. So how do you do it? Read on for a quick online advertising how to crash course. Let’s begin.

Online Advertising How To Crash Course

Who Are You Advertising To?

Do you know? Everybody is not an acceptable answer. While each online advertising marketplace you use will have their own target market options, you still need to clarify this up front. It’ll save you some time digging around later on and definitely make it easier for you as you navigate the different advertising marketplaces. So paint yourself a picture of your ideal customer.

  • Are they 30 – 40 year old men?
  • Women?
  • Do they have children?
  • What do they like to read?
  • What do they like to watch?
  • What is their idea of entertainment?
  • What other interests might they likely have?
  • What stage of life would they likely be in?
  • What could be their next lifetime milestone – e.g. Getting married, having a baby, children going to college, retirement.

Some people tell you, to only have one clearly defined target group. Personally, I think that depends on your product. Some of us have products that appeal to different types of people. They may consume your product differently, and even buy for different reasons. They are still a target group. So define these groups if they apply.

Who Are Your Competitors?

You may think it strange to think about competitors for advertising. Truth is, this just goes to show how far online advertising has come. You want to list out your competitors because in most ad marketplaces, you can target your ad to people who follow or are interesting in your competition. This is a fantastic opportunity to take advantage of. So know who your competitors are. Brainstorm and list as many as you can. Consider also indirect competitors.

Prepare Your Advertising Materials

Again, each online advertising marketplace will have their own requirements but there are a few things you can prepare ahead of time. Among the key things, is your core advertising message. What exactly are you advertising?

Are you promoting a sale? Do you want people to opt-in to your mailing list? Sign up for a webinar? Install an app? Pick up the phone to call you? Complete a survey? Download a cheat sheet?

Once you know this, then you can create some ads. For banners, this is somewhat easier because popular sizes are uniform across the Internet. For text ads, prepare a few variations since each channel will have different word count limit so you need to have some flexibility.

It would seem obvious, but in case it isn’t, prepare your landing pages. Make your landing page deliver or match up to your ad’s promise. Consider – what would you expect to see if you were clicking through your ad? Do everything you can to make it easy for people to take the next step so you’re maximizing your ad spend.

Locate Ad Marketplaces

Now comes the fun part. Placing your ads, but first, you need to know where. Here are some great places to get started.

Many of these places make it really easy and it’s all self-serve. Some may also assign a rep to help you. The actual steps differ from one network to another. In general, what you need to do is create an account, select your target and enter/upload your ad.

More Online Advertising How To Resources

Is it really that simple? The short answer is yes. However, this isn’t called a crash course without reason. There are a multitude of things that have been simplified and in some marketplaces, you have to make sure you’re playing by the rules or get kicked out. To cover those, this post could end up as book.

Thankfully, we don’t have to because some fantastic online advertising how to resources already exist. If you’re committed to advertising and want to make sure you don’t waste time nor money, check out the Bring Your Own Traffic course.

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