No matter how rapidly our world is changing, good customer service principles never go out of style. It’s always a good idea to review them from time to time. This beautiful and easy-to-read infographic will help you to understand how your customers and clients think, resulting in outstanding customer service that they’ll be excited to share with their friends and associates.
As work at home entrepreneurs, it’s important for us to find ways to stay motivated on those days that we might be struggling. It’s important to stay fresh and inspired each day. Try posting some of these mantras on your vision board to remind you to stay positive and forward thinking.
If you’re the introverted type, it can be very helpful to know what you’re going to say and how you’re going to say it before you get to your next networking event. But even if you’re an extrovert, this article will help you plan your elevator speech and make the most out of the few minutes of time that you’ll have to chat as you meet new people (and prospective clients!)
If you have a brick and mortar business, you have probably wondered how to improve your search rankings so that customers can find you quickly and easily. No business owner wants to be on page 3 of search results. The subject of improving your SEO can be pretty overwhelming but this article gives you three simple steps (along with helpful visuals) to help you improve your Google visibility.
As a business owner in the digital age you might feel some pressure to be available on an almost 24/7 basis. It’s important to remember that just because someone can email you or text you at all hours, it doesn’t mean that you have to respond to them immediately. It’s really important to set boundaries such as business hours and policies. This article will help you understand the importance of setting boundaries and offers some help with getting started.
I’ve been involved in many entrepreneurial communities since 2000. From good old fashioned forums, to the latest trend – groups on Facebook. I’ve seen plenty of people pass through the doors. Some have gone on to build amazing business.
Some, never seem to launch, even when they’ve been around for years. Sometimes, it’s because people just don’t know what they want to do. Other times, they know what they want to do, what kind of business they want to set up and have even started the process, and yet… nothing.
I can’t even count how many times I’ve heard people say, “I’ve so much to learn” or something along those lines.
Do you find yourself in constant learning mode but have little to show for?
Perhaps you have been told that in order to grow, you must constantly be learning and so, you learn… and learn… and learn.
Want to know a secret?
There’s learning that can be taught. Then, there’s learning that only comes about with experience.
Some lessons never reveal themselves until you do. So without action, you will never learn them. In addition, everyone’s experience is different. Even under similar conditions, there are small differences in your previous life experience, skill level, interpretation and so on, that has impact on what exactly you learn.
Having, coaches and mentors is a good thing. They can give you direction and guidance. They can keep you from going down the wrong road. They can’t however, transfer the exact same experience to you. You have to do.
But, at what point can you stop learning and start doing? Sometimes, it seems like you can’t do without finishing your “lessons” and courses.
You can pause learning and start doing at any relevant point of your lesson. You can apply the bits you learned and then return to the lesson for the next steps. Learn and do.
Don’t wait till you’ve sat through a huge lesson or too many lessons. By then you might have forgotten the earlier lessons and have to go back to it again. Learn a little, then do it.
This is exactly how I am consuming and applying huge courses put out on WebCamp by Armand Morin. Each of these are jam packed with information. It’s so very easy to get overwhelmed.
Thankfully, each course is chunked into multiple sessions. Here’s the strategy I use:
- Watch a lesson, learn, and jot down actionable tasks.
- At the end of a lesson or any point in the lesson when I feel I can act, I’ll pause.
- Start doing the first task. This is where the magic of learning on doing begins. Now, I’ll have questions never noticed before. I can either re-wind to re-listen that portion of the lesson, or ask a question.
- While waiting for the question to be answered, I’ll see if there is a way to do other things around that task, or move to the next task.
Here’s a challenge for you. Before you purchase the next info product, promise yourself to apply the information from the last product you bought.
Currently going through a course? Before you move on to the next lesson or session, apply what you learned in the last session.
It might take you longer to get through a course. So what? There is no award for finishing a course quickly. There are however, big rewards for applying what you learn.
Yesterday’s the past, tomorrow’s the future, but today is a gift. That’s why it’s called the present. –Bil Keane
With technology eating up more of our time than ever, anyone will find this article with simple time management principles to be helpful. You don’t have to read yet another book or watch a webinar; just read and implement these simple steps and you’ll be able to reclaim more hours in your day.