Private Consulting: Find Your Niche

What is the quickest growing business in America today? Consulting. Not only are there more small businesses than ever in American history forming, but an ever increasing number of those businesses are that of private consultants. Why is this? Is it the Obama economic plan? Has government developed these “new” jobs as is so often the claim? I think I speak for most of you when I say the response is, “Obviously not.” The new consulting businesses popping up around the country are a direct outcome of corporate downsizing and the difficulty in securing professional employment. As major corporations are downsizing on technocrats including engineers, human resource professionals, and MBAs, Vistage-style consulting firms are bred from the suffocating corporate carcasses like a Phoenix rising up from the ashes.

There are three explanations why these professionals, all of a sudden unemployed, become consultants:

  1. They’re experts with technical skills and talents. They’re too proud to work at McDonald’s, Wal-Mart, or collect food stamps from Mother Government. The case for motion for starting their own business hit like a sludge hammer on a rusty nail when they were laid off.
  2. Other big corporations, long the symbol of corporate standing and security, are downsizing too. There just aren’t as many professional jobs in corporations. But the work still needs to be done, so the big boys are outsourcing. This shift in the technical marketplace has lit up light bulbs over the heads of thousands in the recent 5 years.
  3. They aren’t good enough to make a living playing pro golf.

Are all these companies going to obtain success in lobbying for the seeds spread by Microsoft, Facebook, and General Electric? Well … No. There are still critical business success factors which need to be demonstrated by these new S-corps. As I own and run my own small business growth consulting firm, here are some of my own poignant reflections and tips for getting started in this hot industry.

But Why?

If you wish to make a living as a business advisor, you first must find a more enabling “Why?” than the 3 reasons I just offered. Being driven into a career switch is generally not the ideal way to assure lasting success. But don’t lose heart, even if that’s how you began, you can rapidly come to realize other, more powerful reasons for being your own employer, like:

  1. Self-Employment. Set your own hours and take vacations when YOU want to.
  2. Freedom to plunge into any niche market that intrigues YOU. Your interest and passion are key motivators when times are tough.
  3. Retire when YOU want to. This isn’t dictated by a corporate scheme.
  4. Establish your own salary. You never again have to grumble that you’re worth more than you earn. As a consultant, you’re worth exactly what you make!
  5. Your job is as safe as you make it.
  6. You do business where you want. Home, office, or villa in the south of France.

As soon as a consulting business is underway, these justifications must be convincing enough to push the directors through the hard times, documentation, and trivialities that your own business will surely bring.

The next thing that prospective consultants have to do to accomplish professional success is to define the span of the business. The means to do this is to first take stock of yourself and any workers that you may have. What are your technical strong points? Weak points? Interests? The parameters of the services that are provided should play on the technical strengths and hobbies of the consultants and steer clear of the weak spots like the plague. You may ask, “Why is that necessary?” to which the answer is, the best way to use a life preserver is to never get in water over your head. Sticking with your strengths prevents drowning. Clients and Competition You’re excited about starting this company! You know what you want to consult on! What next? Before making the leap, it’s a great idea to know and be able to define 3 things:

  1. Is there a niche for my services? Who will my clients be?
  2. Who else does what I do? In other words, who is the competition?
  3. Why am I superior to those folks in number 2?

If you are offering spectacular vistas of the sunset from your eastern facing terrace, you’ve got a problem! If there is no market for your services, quit for now, flip some burgers to pay the bills, and re-think it. If there is, you’re not out of the woods yet. Someone else may do what you do. In fact, maybe a lot of people do what you want to do. If that’s the case, you’re going to have to permeate their market, because unless you get exceptionally lucky and catch a consumer on a good day, you’ll probably have to take somebody else’s business, which means you better have a powerful good response for number 3 … Why you’re company is unique and more importantly, offers more worth to your client!

My wife sold long distance for about a year and got out of the business. She told me that it is one of the most competitive industries to be in. Why? Because everybody has a telephone, and 99.9 % of those people have long distance service. It takes one hell of a sales pitch to make someone want to swap something that most of them are at ease with, especially in the 30 seconds you’ll probably have before they hang up! Think Energy Choice for another illustration. Telling them why you’re better necessitates creating recognition of a problem that the prospective client may not even know they have. This is the most crucial factor in making a living consulting! You can be the finest engineer, accountant, or paralegal that there is, but if you can’t plainly explain what sets you apart from all the rest, then practice this, “Hello. Welcome to Wal-Mart. Have a good day!”

The Many Hats You’ll Wear

Without covering the entire field of “Consulting for Beginners”, the final thing a determined young, or old for that matter, consultant needs to be is fashion aware. Unless you happen to have bankrolled six figures of seed money for your business, you are going to have to wear a lot of hats, and if some of them happen to mismatch with the rest of the outfit, it will be the ultimate business faux paus. For example, as an engineer at IBM, my typical day may have revolved around the marching orders of running printed circuit peel tests, resolving a processing problem on line number 3, and going to a status meeting to present to my management when I’m going to finish the new inspection machine. Intriguing stuff, I know, but as complicated or not as this may sound, these duties are fairly restricted in scope if not technical complexity. They’re all engineering duties!

For my consulting business, I have to juggle a lot more eggs, and if one hits the ground, “Splat!” A partial list of some of the “hats” that I, and most start up consultants, must wear are those of the…

  • tax accountant,
  • salesperson,
  • receptionist,
  • trash collector,
  • shipping and receiving agent,
  • personnel manager,
  • purchasing representative,
  • accounts payable and receivable clerk,
  • travel agent,
  • customer service agent

Eventually, many of these functions can be passed on or farmed out, but until the company has a full plate of clients to feast on, these tasks normally fall on YOU.

There are many other avenues of expert consulting that I could explore with you, but that would take multiple days and I’d have to charge you ten thousand dollars for my time. Suffice it to say that if you believe you might want to join the ranks of us consultants, make sure you want it for the correct reasons, that you know exactly what it is you want to consult on, you know your niche and your market knows you, and do your calisthenics, because you will need to have Gumby-like versatility to do it.

Pertinent Content and Popular Keywords

As a small business owner or CEO trying to broaden your internet target and get noticed, I’m sure you’re aware of the significance of new, fresh, recurring content on your site of all kinds. When it comes to written material on page copy or blogs and articles, you need to have the ability to write well, inform and entertain, that’s obvious. That’s for your followers. But if you can’t write as well for Google and the other search engines to maximize your material for Search Engine Marketing, you are the proverbial tree in the forest that falls when no one else is around. This post offers a frequently talked about yet misconstrued technique to help you make your content relevant and explode your SEO online.

Keywords and Google

Maybe you’ve heard of Google Adwords, Google’s main pay for placement tool on their mother of all search engine returns. You may have run a campaign or I bet you’ve at least been solicited by Google Adwords “professionals” to run your campaigns for you to help you pay less per click, otherwise known as PPC.

Well, Google provides a free tool to help you select keywords and phrases depending upon how much they are searched each month and how much opposition there is from other marketers. It’s called the Google Adwords Keyword Tool and while it is created for advertisers, it exposes plenty of clues about search engine optimizing your written content (or video tags) for your page copy and blogs. Unlike what many believe, you do not have to have an Adwords account to make use of this tool, and here is the link, so save this: https://adwords.google.com/select/KeywordToolExternal link so you can use the tool later. If you need help with the tool, my instructional video to see exactly how to use Google’s Keyword Tool.

Uncomfortable Behaviors

When I write I like to write for the readers. I’ve seen too much content composed for search engine optimization that really stinks to the point of being unintelligible, stuffing keywords into sentences. It’s awkward to write like this for me, and perhaps for you, because it just feels odd and you can end up with an article or blog that seems bogus. Here are a few ideas for getting adjusted to it:

  1. Utilize the Adwords Tool first and come up with 3-5 keyword (phrases) for your site, using high-traffic, low-competition keywords where possible. Keep them on a list in front of you.
  2. Lay out your paragraph or article in consideration of the phrases you selected for SEO. It might give a different slant than you first had or take you down a different path that you know interests the people out there.
  3. Write your article dropping in the key phrases on your list where they click. Add a check mark every time you use a keyword, and you can use variations of a keyword to not sound too repetitive (spot gold, spot gold prices, spot gold pricing, gold prices).
  4. Re-read for balance and content flow, and edit where necessary.

That’s it! Get used to that process and it will get easier and easier.

Resource:

Watch my instructional video to see exactly how to use Google’s Keyword Tool.

Communicate the Write Way: 7 Tips for Written Communication

In the fast-moving environment we live in today, those who jump to the top have fantastic communication skills, and that means better business writing than the competitors. You’ve heard the cliché, “the pen is mightier than the sword.” Well, in business, you’d better be able to flourish a pen or else you may just fall on your sword.

In the Information Age in which we reside, it’s an inescapable conclusion that your capacity to communicate is one of the most critical talents you can master. In business, you’ve got to communicate with clients, employees, providers, attorneys, consultants, maybe even legislators. In many cases you can express yourself verbally and do ok; yet, you are dead in the water in business if you can’t communicate in writing.

So why is business writing so necessary? Come on, you didn’t know? As an expert, you need to have the ability to prepare impressive pitches to management and clients, provide meeting agendas to associates, and update others as to the current developments of your business. You may be responsible for writing ad copy, guides, or legal records. These are the obvious ones, but just remember that there are people you need to correspond with, share plans with, and persuade who just aren’t in the same place at the same time as you are. Your aim is to offer your valuable pearls of knowledge to be read at any time convenient to your audience.

There are a number of crucial times in the course of small business where it’s utterly essential to write rather than speak. I’ll give a strong, but certainly not complete, list right here:

1. Visible Impact. Do you agree that the fact that you learn more if you not only hear but view information? Just think of any speech you’ve ever listened to about setting goals and the vital importance of documenting your goals. Sales trainer extraordinaire Zig Ziglar, in his book Secrets of Closing the Sale, highlights the importance of using your writing pad when persuading prospects of the value of your goods and services. Why? Seeing it in writing makes something more believable: increasing recall. In addition to sales, the written message is suitable for work instructions, company goals and mission, and updates about your industry. If you want something to really register with your listener, you need to write it down.

2. Keep Records. You can’t have a spoken employee handbook; it just won’t suffice. The spoken message gets manipulated and twisted throughout the chain of command. If you’re accountable for policies or methods at a firm that definitely must be followed word for word, you need to put them on paper and publish them for the suitable parties. Just imagine telling your OSHA (Occupational Safety and Health Administration) inspector that, “we’re very careful, we just don’t keep any records.”

3. Grievances. Have you ever been ripped off by a provider? If you want to get it settled, I suggest doing it in writing. You’re trying to persuade someone to your point of view, and your written grievance will have legs. For starters, you now have a documentation of communication. More importantly, it’s very possible that the person you initially complain to won’t be the person that resolves the problem, meaning that your complaint must be transferred. If you give your complaint over the phone, it goes up the pecking order verbally. Remember in elementary school when the teacher whispered “The Easter Bunny will be here on Wednesday” to the kid in the first seat, who in turn spread it around the room by telling his pal behind him. By the time the last little girl recited the original message back to the group, it came out “Godzilla can beat King Kong in a fight because he breathes fire.” Write your complaints down to avoid the confusion.

4. Kudos. People love to get compliments on a job done well. Supervisors today are learning that a crucial part of an incentive program is to make these thank yous available to the top staff members. Funny thing is, when the praise is received in private over a cup of coffee, it’s nice. When it’s posted in black and white on the office newsletter, it’s like giving the employee an unexpected bonus. Just think of the amount of work and loyalty that the fortunate employee will show now. Thank people in writing and publicly to get considerable results.

5. Complex Ideas are expressed. If your company has achieved ISO 9000 Certification or is going through that process now, you can relate to why the ISO auditors call for written documentation. You must illustrate processes for corrective action, for instance, telling people exactly what to do when things go wrong. ISO is concerned with detail or repeatability, and putting something complicated in writing leads to consistency during implementation. Whenever you have to illustrate or report complicated ideas at your firm, put it on paper. And keep in mind; steer clear of esotericisms and lingo.

6. Protect Yourself. We all know this, don’t we? It’s become the number one use of email on the company intranet. If you’re involved in questionable problems at the office, or if your activities for whatever reason are under the company eye, you definitely must document your positions for posterity and future defense. You can use paper or electronic messages, but always cover your assets.

7. Agendas. If you’ve ever been to a meeting that was an ordeal because nobody knew the goals or what they were supposed to do, raise your hand. Alright, put it back down. You know firsthand the importance of a written schedule for a meeting. It focuses people on a common goal, assigns duties, and helps the meeting leader keep time control. Never, never have a meeting without first creating a written schedule and sharing it in advance with the meeting attendees.

I’m sure in your particular business that you can think of other circumstances. The point is that for the reasons given here and many others, it’s really essential that you clearly express your ideas in writing. It will help your bottom line by saving numerous man-hours normally lost in confusion, you will increase efficiency by getting people on the same page immediately, and you can prevent the frustrations that come with communication failures on the job.

So go ahead– do yourself a favor — and write it down.